MARK'S (NOT SO) DAILY BLOG

Mark Pilgrim Kia

Bikers now forced to pay full car prices to park

So, Sandton City has given me their official response to a blog I posted last week.

As a motorcyclist I have a simple philosophy. If you insist on charging me full car prices for parking (whereas for the last 20 years bikers simply bypassed the booms), then I insist on parking my bike in a car bay from now on and encourage other bikers to do so too. That's only fair, since we're paying for the space.

My blog a week ago...

It's not always easy finding a parking bay at Sandton City.

Out of respect for car owners, whenever I use my motorbike I NEVER park in a car bay. Fortunately Sandton City has nooks and crannies where they've allocated space for bikes and for almost 15 years I've been enjoying using my motorbike when visiting the centre.

As bikers don't use the car bays, it stands to reason that we should also not have to pay car prices for parking. This morning I was blocked by security guards as I wanted to leave Sandton City. They INSISTED I pay full price for parking and refused me exit. I was like a fugitive in the centre as they all walkie-talkied each other to block my escape. Too slow my friends.

As a motorcyclist, shame on you Sandton City. Six motorbikes can park in one car bay, so do you theoretically want to extort 6 times the amount for a single car bay? Or would you prefer that every motorcyclist parks in a car bay (since you want us to pay for it)? How would that pan out in peak hour when you have so many more cars that suddenly can't find a place to park?

On behalf of bikers, I would love to hear your official stance on the matter?

Sandton City's official reply:

6 December, 2013

Dear Mark

Firstly, we would like to thank you for your loyal support. We value each and every one of our shoppers and thank them for choosing Sandton City as their preferred shopping destination.

We have noted your concerns regarding motorcycle parking facilities at Sandton City and while we understand your frustration, our actions are an attempt to provide a safer and more secure shopping environment for all our visitors, including those arriving by motorbike.

It has come to our attention that motorbike thieves make use of their ability to squeeze around our booms and this has resulted in the theft of two motorbikes in recent months. In order to prevent future incidents, we have instructed our security guards to, where possible, prevent motorbikes from exiting the centre this way. If a motorcyclist has a ticket then we can reasonably assume they are the rightful owner of the motorbike as they obtained a ticket upon entry and will pay for the facilities provided.

We are not able to provide special rates for motorbike parking, unfortunately, as without a dedicated parking facility for motorbikes, we are not able to administrate the issuing of tickets that would differentiate between a motorbike and a car. In addition, while providing dedicated motorbike parking may be possible, we feel that shoppers prefer to park in close proximity to certain stores and due to the size of Sandton City, some may find the location of the facilities inconvenient.

We have, however, taken note of your comments and will review our policy in future should we not see a marked improvement in attempted theft of motorcycles.  We will also discuss other possible options with our parking services supplier.

Once again, I thank you for raising this issue with us and we hope that you will continue to engage with us so we can ensure you have many enjoyable shopping experiences going forward.

Kind regards

SHARON SWAIN

Property Portfolio Manager: Sandton City and Nelson Mandela Square

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JHB storms and rainbows in our hair

Last week I was with someone in Cape Town who had it on their bucket list to visit Johannesburg to experience mother nature unleashing her wrath on the city.

Our thunderstorms are truly remarkable. The downside is the amount of damage caused by instant flooding and hail. These were some of the tennis balls that smashed car windows last week:


One of the beauties though, is that just when you think there's no end in sight and Noah's boat would have come in handy just about now... the storm disappears just as quickly as it arrived. The sun shines and the rainbows emerge. Here's Nicole and Tayla-Jean looking for that elusive pot of gold yesterday:


Onto rainbows in peoples hair. Marc Lottering and myself are once again the poster guys for the next Shavathon (happening in March next year). Here's one of the posters in production, where we have swapped hairstyles. I love it!

Finally, just a quick update on a previous blog where Sandton City is suddenly seeming to be prejudiced against motorcyclists and wanting us to be charged full parking price even though we park in the nooks and crannies so cars can still park in bays. Their communications manager emailed last night to say they are still finalising their official reply to my blog. We wait with baited breath. (blog here: http://www.markpilgrim.co.za/blog.php?id=5058328431395843951).
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As a biker, shame on you Sandton City

It's not always easy finding a parking bay at Sandton City.

Out of respect for car owners, whenever I use my motorbike I NEVER park in a car bay. Fortunately Sandton City has nooks and crannies where they've allocated space for bikes and for almost 15 years I've been enjoying using my motorbike when visiting the centre.

As bikers don't use the car bays, it stands to reason that we should also not have to pay car prices for parking. This morning I was blocked by security guards as I wanted to leave Sandton City. They INSISTED I pay full price for parking and refused me exit. I was like a fugitive in the centre as they all walkie-talkied each other to block my escape. Too slow my friends.

As a motorcyclist, shame on you Sandton City. Six motorbikes can park in one car bay, so do you theoretically want to extort 6 times the amount for a single car bay? Or would you prefer that every motorcyclist parks in a car bay (since you want us to pay for it)? How would that pan out in peak hour when you have so many more cars that suddenly can't find a place to park?

On behalf of bikers, I would love to hear your official stance on the matter?

UPDATE:MONDAY 2 DEC: 08:00:
Still no response from Sandton City.

UPDATE:MONDAY 2 DEC: 17:00:
Sandton City's Communications Manager has emailed and promised clarification on their stance by 17:00 tomorrow.


UPDATE:TUESDAY 3 DEC: 19:00:
Email from Sandton City Communications Manager:
Dear Mark
An update for you. Unfortunately I was not able to send you Sandton City’s response today, as promised, as I am awaiting approval on the statement from centre management. I will send you Sandton City’s response as soon as I am able to.
Kind regards
Kerry

UPDATE:THURSDAY 5 DEC: 08:00:
Awaiting a phone call from the Centre Manager Sharon Swain. 
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